Contact

Office Address

Neuro-Designs Neuro-Designs
Jl. Kesehatan 3/35, Bintaro
Jakarta 12330
Indonesia
Hotline: +62 812 12 NEURO
Work +62 812 1263876 Tel: Work +62 21 73883525 Fax +62 21 73883525
Email:

Office hours:
3AM-12PM GMT (Monday-Thursday)
3AM-8AM GMT (Friday)
We are closed on weekends and national holidays, please call for appointment before visiting

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Preliminary Information Form

To better assist you, a Preliminary Information Form is also available for download.
This document contains questions that may be able to assist you on your inquiry.

Download Download (.doc Format | 464KB)

Frequently Asked Questions

Please take your time to read our Frequently Asked Questions prior to contacting us.

Do we participate in free pitches, spec work, or give out samples for a project pitch?

No, we don't. While we participate in bids, we never give out samples of concepts before a contract deal without any exceptions. You can read more about "Free Pitches" here, here, or our share about the practice here.

How do we work with clients?

Design is a process, therefore we perform our practices with certain methodologies. We don't just make designs that look good, we make you designs that communicate with your target market. If you never worked with a designer before, Seth Godin has a terrific summary about it. Other than that, all we ask is that you're not one of these, or one of these :)

What is our pricing range?

On average, our website design package starts at USD 1,800, our identity design package starts at USD 1,200, and our print design package starts at USD 450. Our prices are not just mere prices, they are calculated based on your needs, complexity and design or production specifications. But regardless our starting prices, we are always more than happy to try to work within your budget. Please contact us to get a free consultation on making the most of it.

What are our payment terms?

On normal cases, we usually ask for a 50% down-payment prior to the project start. But we are flexible enough to negotiate the down-payment amount depending on your circumstances.

How many design concepts do we usually give out?

We prefer to talk with our clients about the design approach, how they envisioned it, and what they expect to be inside it. This way, we can produce better tailor-made designs that relies on minimal iteration, but thrives in functionality and effectiveness. Rather than giving out countless concepts, we take the time to understand our clients and produce designs that suits their needs.

Do we accept interns?

Not at the moment. Our office is a limited space and currently we don't have any spare workstation for an intern.

Do we do Flash-based websites?

Yes and no. We use Flash only to produce experiences that cannot be reproduced using HTML, CSS, or JavaScript. Other than that, we always advocate web standards to our clients, and no, we don't do Flash intros. Click here or here for some thoughts about it.

Do we support a full Internet Explorer 6.0 compatibility on our website designs?

No. We make designs for better browsers such as Firefox, Camino, Opera, or Safari. Internet Explorer 6.0 has been proven to be a burden to developers since the browser is not web-standards compliant and often render websites differently from other browsers. Since September 2008, we have removed support for IE6 and we encourage you to upgrade your browsers to better ones. However if you do need IE6 support, it is always available with a certain fee. If you need more information on why you should stop supporting IE6, click here.

What equipments do we use for our jobs?

Most of our workstations are Macs, simply because Apple is better on getting the job done, and Windows always managed to keep a strain on our backs. But if you're curious, we do have one PC left in the corner of the office.